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Jul
2006
mrscrumley

can't update my & my family setting

by mrscrumleyComment Published at 15:3515:358 comments8 comments40 Visits40 VisitsReport
I have tried to update/ change the info in the my family setting but when I click save it doesn't change. Any hints?
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Anonymous Member


Comments

yumsus
July 2006 | yumsus
Timing issue

I think it's a timing issue (so it is being changed, but perhaps not shown on the site). I'll post an update here once I know more.



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mrscrumley
July 2006 | mrscrumley
Fixed?

I am very, very, very sorry for reporting this problem and not giving you all the information. I worked in tech support myself and I KNOW what information to give. This will be a lesson to me. (For the record, I was using IE 6 on Windows XP Office- not my normal browser in the evenings.)

Anyway, the changes I made are now showing up. If this happens again, I will be a better friend and help you out.



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ClayCook
July 2006 | ClayCook
can't update my & my family setting
very strange - will have our tech guys look into it...


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allyp
July 2006 | allyp
same thing happened to me

i just tried to update my family settings and it didn't change, it let me save it, but nothing changed.. it stayed the same..

now, how can i tell you what web-browser i'm using??



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      matthew
July 2006 | matthew
same thing happened to me
To know your web browser name and version click on "Help" and then "About" and then look at the name of the Software (normally Internet Explorer, or Firefox, or Opera) and then check out the "Version number" under the name and write that number down.

Are you still having the problem Allyp?


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           allyp
July 2006 | allyp
same thing happened to me

now my family settings has been fixed.. but i still can't find the "version number".. I know that i'm using internet explorer, but just not the version



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matthew
July 2006 | matthew
This is unusual
We recently did an update and perhaps the timing was just bad - it would be good to know which web-browser you are using so we can try to duplicate the problem :)


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      allyp
July 2006 | allyp
This is unusual
I think i found the type of web-browser i'm using, and it's internet explorer


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