Is an apology so much to bloody ask for ??? Monday i was told thois stupid matron was supposeed to write to me with this reply. Today i got a letter it was from trhe hospital i got all excited thinking it was her reply i know its sad. But i have been waiting so long and i just want it all over. So anyway heres the letter i will delete names obviously

Dear Ms ---------------

I am writing following your recent phone conversations with the trusts patient services manager, Mr F-- H-----. I am aware of your complaint about the care you recieved in the accident and emergency department at torbay hospital on 6 may 2008 and was extremely sorry to hear that you had a miscarriage at that time. I have also seena copy of the letter , dated 15 may 2008, which you delivered to the hospital over the weekend.

I would like to confirm that you agreed with Mr H---- that the most helpful way for us to deal with your complaint is for the matron of gynaecology service K----- M---------, to write to you with a full rewsponse to your complaint. She will do this as quickly as possible. If after you have considered her letter, you feel that face to face meeting with senior staff would be helpful, this will be arranged. If you would like any support during this process, our PALS officer, C----- B---------, will be happy to provide what ever help or advice she can. She can be contacted on ------------------.

I am very sorry that you feel the trust has not responded as quickly as it should have to your complaint and i hope that mrs m---------'s letter will provide you with a satisfactory response. .

I have enclosed a copy of our patient information lleaflet "we want to know what you think???" which i hope will be helpful.

Yours sincerely

Ms S C---------

Acting chief executive.

Very clever isnt it ???? I did speak to Mr H---- on the phone on monday and i did agree that a full response to my complaint would be only a START to a way forward to how this matter should be dealt with. The way the letteris put out at the first sighting looked ok then when i read it to barry i realised it a load oif crap and they are covering their asses . They seem to think i get a letter thats it over with no i dont think so . They dont have a clue what im going through i will never get hospital treatment again because of this and if they think they are getting away tyhat lighty they are seriously wrong. I cant eat i cant sleep unless i take sleeping tablets i have nightmares and little images in my head and all this is because of this stupid woman . I am really geting mad at it all now . At this rate i will have my scans and nbotes before an apology. Not that my notes are going to tell me much because the stupid woman never wrote them all grrrrrr.     

Just to top ity all off i log on here and i cant send minti mail aghain ggggrrrrrrrr yet again my send buttton has disappeared   

Ok calm calm calm calm . Ha i know something good did happen today though chloe had her first visit with her new health visitor this afternoon. She was lovely and so understanding. She said its been a year coming up since i last saw a health visitor woopsie. I said i thought after 12 months she didnt need weighing etc. Since she has beena healthy baby . She was suprised to hear i have never had any concerns for chloes health . She hasnever been to hospital since she was born and only on occassions seen a dr. As they see me as a 1st time mum they expect me to worry every time she hasa temp so i had to explain that ive had kylie from 13 months.

She asked a few questions about both my mother and kylies mother. I exzplained we havent seen nikki since late may 2007 amd kylie doesent wish to speak to or seeher. As some of you know nikki has played alot of games with kylies head and ive spent the the  last year going through hell to sort her out. I told hjer Kylie still now at least oncea week she will bring up the fact her mother put her in a cold bath obviously she wanted to know more so i told her she came down with a load of friends expecting us to let them all stay her staying in kylies bedroom . She took kylie out for 1 hour came back and downed 2 cans of beer totally ignored kylie all day put her in a cold bath twice . I had to stop i said i could go on buti  would be here all day . Then she asked what about your mother ??? Is she around ?? I just looked at her and gave a sharp NO  . She just looked at me . So i said ok my mother disowned me i told her to make her choice and she made it. She chose a rapist her choice her lose. She got the gist very quickly and dropped it.

She was very pleased with chloes weight and behaviour etc she was being so cheeky she was undoing her shoes between eating her lunch and playing and watching tv . I  had just changed chloes smelly bum so she never had any trousers on and she commented she looked very healthy and happy.

But she said i looked really tired and worn down and looked as though i was about to burst into tears . So i told her what happened and that im not sleeping or eating well and she was very understanding .

Unlike barry and kenny they are annoying me Barry is off telling all his mates im not eating and im down and crap and they both decided to sit here and tell how crap i look and withdrawn and tired i am and how i am so skinny . I just dont want to hear it whats the point in eating stuff i know i am only going to bring back up . Later he will say he was only joking but he isnt and it really annoys me cos i cant help it its just the way i feel at the moment and its going to take time i just wish he would understand that.

  Hoe cool is that ???

Sorry i will shut up now sorry its been so long i gotr carried away LOL

Luv aEmz xx