unprofessional professionals dont deserve to be considered professionals in my opinion.  A level of respect for the client is required within a professional relationship and correct pronounciation of name and knowledge of who they are and why they are in your care is a given as far as i am concerned.  But then I was taught by the old school as well.  lol
Peace
EF.x 

My sons name is Kailen...so many people say Kaylan, even after I 've just said Kailen. I don't see how hard it is...if you see a boys name as Kai, you wouldn't say Kay would you!!

Hi
oops
I would have said it Zavier too......
Will you forgive me
Luv Deb

Hey thats a thought is your name Mony Monique of Monyq heheheehehe

Especially today,when people want 'different sounding/ spelling' in names for their children it is more and more an issue.  I say most names phonetically as that is how I have been taught to speak the foreign languages that i speak.  If there is more than one way to say a name that I am aware of I will wait until someone else says the name,or if i feel comfortable I will ask outright.  But I am not all-knowing, and for instance Xavier I had only everheard one prounciation for... so I would have certainly gotten it wrong on the first attempt,unless I had heard it first elsewhere.  Cultural awareness is certainly on the rise, but it is still a subjective interest and not widespread.

There is a degree therefore where the person must be prepared to repeat their name.  People always mishear my name and E's!  I often have to spell it out.  Having said that, once it is done one time I dont expect to have to do it again for that person.  I expect them, out of friendship/ respect/ pure enjoyment of my amazing persoanlity to remember and not get it wrong again,or to ask me.  I am not harsh, just realistic.

If you tell me your name and I forget I will ask instead of trying to insult you by getting it wrong.   Having said that, I am a foreigner in a land where people are varying degrees of parochial and multicultural - I have met all points of the scale, as well as many people from africa and the indian sub-continent and thailand etc who in some cases can barely speak their name in 'understandable' english let alone much else, so I have had my share of embarrassing moments reminding myself of their names and having to actually bite the bullet and ask. 

More often than not they appreciate that I care enough to get it right and take their time and slowly, as we chat more i get used to the way they speak and we have great conversations.  Then when i dont get something I just ask again, it is less frequent, but I still ask for clarification. The only time I remember not asking was the time that i agreed to something and I was so wrong to have done so!  I was tired and bored of the person, they were dull to me.  So I just nodded and grunted positive sounding things while they chatted on.  So so SO rude of me!  served me right. lol
Peace
EF.x