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Izzy
Izzy | May 23rd

Are you having trouble with your Minti Mail? - we need info!

I have logged the minti mail issues described here, but the techs need more info. So if you're having trouble with the mail, here the things we need - please include as much info as you can:

  • screen shot, including any error message that you get
  • browser and what version (Internet Explorer 7, Firefox, etc)
  • screen resolution (whether a large font is being used)

Thanks!



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Other answers to this question:


Arna
May 23rd | Arna
Re: Are you having trouble with your Minti Mail? - we need info!

No real problems.  Seems I am one of the lucky few who has avoided them.  So has Les, his works just fine.

I have found though, that the only way I can get it to work properly, is to visit the homepage of the person I am sending it to, and using Send Message button on the profile page.  If I try and do it through my page, then it crashes my internet, and I have to shut down and start again. 

I use Firefox, and have found that every time I get the auto upgrades, I have to clear my cache and cookies, or I can't do anything on the internet.



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Libby24
May 23rd | Libby24
Re: Are you having trouble with your Minti Mail? - we need info!

the only prob i have is it takes 10 mins for it to load up. i am on adsl+2 so speed isnt a issue. i use firefox too. other than that i have no probs with minti mail.



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HarrisonsMommy
May 23rd | HarrisonsMommy
Re: Are you having trouble with your Minti Mail? - we need info!

IE 7 and Firefox...same issue with both
Screen resolution-1400x900
no error message



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cazza
May 23rd | cazza
Re: Are you having trouble with your Minti Mail? - we need info!

I was able to send mail up to wednesday and now my send button has disappeared..

Hope someone can show you a screen shot on what we all mean..

and i use mozilla firefox..

xx cazza



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Practical-Princess
May 23rd | Practical-Princess
Re: Are you having trouble with your Minti Mail? - we need info!

I don't know how to do screen shot & I don't get any error message. At the moment I'm using Internet Explorer version 7.0 but I sometimes use firefox - it doesn't matter which I use I have the same problem. I don't know screen resolution but it is normal screen, not big, not small.



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emmie
May 23rd | emmie
Re: Are you having trouble with your Minti Mail? - we need info!

Hi Izzy ,

i dont get any error message i just dont have a send button . I use internet explorer 7 and i have it on normal font

i hope this helps i miss my minti mail

Luv Emz xxx8



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allyp
May 23rd | allyp
Re: Are you having trouble with your Minti Mail? - we need info!

Just a quick question.. how do you get a screen shot? I've wanted to several times but can't figure it out!



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      Izzy
May 23rd | Izzy
how to do a screen shot

How to do a screen shot :

  1. Make sure that the window is open to the part of the page you want to take a picture of.
  2. Hold down alt and prt sc button at the same time. (Screen print button is on the top right of the keyboard).
  3. Open the Paint program.
  4. On the Paint program, click on Edit and then scroll down to paste and click on it. Your screen shot will now open within Paint.
  5. Click on File and scroll down to save as and click on it.
  6. A window will pop up. On the top of this window pick somewhere you want to save your picture in the Save in area.
  7. On the buttom part of the window go to file name and name your picture.
  8. Go down to Save as type and scroll down to JPEG
  9. Click on save.
  10. You can now upload the picture on Minti the same way you would post pictures in your blog.

Other ways to do a screen grab/screen shot is if you have a program like SnagIt.



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mummy2girls
May 23rd | mummy2girls
Re: Are you having trouble with your Minti Mail? - we need info!
also.... i use the usual font don't change it at all and there is no error message it just doesn't do anything no matter how long i leave it to try to send! HELP!! lol xxxx.


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